Frequently asked questions

Q:How do I use the program?

A:Simply present your Novant Health identification badge to any participating businesses in order to gain the discounts offered.

Q:May I use my team member discount with other discounts or special offers?

A:No, the participating companies are unable to allow any other discounts or special offers to be combined with your Novant Health discount.

Q:What should I do if a participating business will not honor the advertised discount?

A:We strive to ensure that your discounts are always honored, however in the event that your discount is denied please contact us. We will work quickly to resolve the matter.

Q:How long are these discounts valid?

A:The discounts are valid year round.

Q:How do I add my favorite business to the team member discount program?

A:Please contact us with your requests and we will make every effort to include them in the team member discount program.